Welcome to your custom store!
All custom garments are made to order from scratch (custom team wear is not pre-made and held in stock). While our normal production time is 4-5 weeks, production is currently longer due to health and safety measures implemented due to COVID.
Our production closes for the holidays so any orders not completed before the holiday closure will resume production in the new year. The holiday closure may add 2-3 weeks to the normal production time if this is the case.
The store closing date is at the discretion of your team store manager and may be changed per your manager’s request. Please order on the team store within the designated time frame or it will have to be ordered separately and be subject to individual pricing and scheduling.
Performance training gear is also sold through our retail webstore at www.jlathletics.com. Retail items are not customized with team logos but are held in stock and can ship within 2-3 business days.
For sizing questions, please refer to our sizing chart linked below. Our sizing charts are recommended sizing based on the intended fit of the garment. The matrices do not account for preferred fit. If ordering a unisuit and your requested size is not available then please contact firstname.lastname@example.org. If you are using the sizing matrix and the results say ‘contact rep’ then please email your complete measurements (height, weight, chest/bra, waist, and hips) along with the team name and list of garments you plan on ordering to email@example.com. Complete measurements are needed in order to recommend a garment size for you.
All other questions should be directed to your team store manager:
ASI sizing – most garments are standard retail sizing (ASI garments come from a supplier and may be changed to a similar garment or canceled/refunded if it is unavailable).
Orders cannot be changed or canceled once the store closes. Our returns/exchanges policy can be viewed through the FAQ section linked above.
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