We spend the time to get your order just right! No custom order is produced without customer approval to ensure your order is built to your specifications. Custom orders cannot be re-sold like any other item, and they are non-refundable.
Check out our sizing matrix to get our best guess of your size. Some customers desire a tighter or looser fit for comfort, so the sizing matrix is only our best guess of your size and only you are responsible for choosing the right size. Unfortunately, we cannot exchange or return a custom product if it is the wrong size, so if you need to request a sizing kit, we are happy to send one to you! If you have more questions, contact your rep!
Colors viewed on paper, phones and laptops, can all be viewed inconsistently. To ensure consistently of color we request a Pantone Color number. Without Pantones we cannot guarantee the color on your screen will match the color of your garment. Additionally, we do our best to match colors across fabrics, but the same color can vary slightly across different fabrics.
Measurements can vary!
Inseam, sleeve length, and body length measurements can vary due to manufacturing variations and garment stretch. If the garment does not match exact stated measurements, that does not qualify for a return.
Logo placement can vary size by size, so location on mockup is approximate and may not be exactly the same size as sizes increase or decrease.